SALT PILATES + BARRE TERMS AND CONDITIONS

 

 

 

Use of Website and Online Booking System

To participate in our classes you must purchase memberships, classes or events through our online booking system. You will be required to create a user account with your email and a password. You are responsible for the activities on this account and its confidentiality. Do not give your login information to anyone. Please provide current, accurate and complete information.

 

You agree to receive email notifications from SALT pilates + barre and any relevant correspondence to the studios activities.  If you choose to delete your account you will no longer be able to access your account and book in to classes. You will be required to create a new account.

 

Purchasing Memberships and Classes

You can purchase any of our available memberships, classes or events online. All sales are final. No refunds, transfers, exchanges or extensions. Services must be prepaid online. We accept VISA, MASTERCARD, AMEX and DEBIT. Prices are subject to change without notice. SALT pilates + barre can accommodate in studio purchases for cash and debit transactions.

 

Membership Terms

SALT pilates + barre’s reoccurring monthly memberships are offered in 6 and 12 month options. By purchasing a membership you agree to the payment terms and duration set out in the description of the purchase option on the purchase page of the website. All payments must be made in monthly instalments or in full. You must have a valid credit card on file to purchase.  All sales are final. No refunds, transfers, exchanges or extensions. Under consumer protection legislation you have 10 days to cancel your membership you must give SALT pilates + barre notice in writing to cancel. SALT pilates + barre will consider hold of membership due to extenuating circumstances and medical reasons with appropriate documentation. Please direct these requests to info@saltpilatesandbarre.com

 

Expiration Dates

All class passes and drop-ins are subject to expiry dates. When purchasing class passes and drop-ins you agree to the terms and the expiration dates outlined in the description on the relevant purchase option on the purchase page of the website.

 

Monthly memberships begin on first class booked and are valid for 1, 6 or 12 months.

 

​

Booking, Cancelling and Managing Classes

To book classes you must have a user account with an active

membership or classes available on this account.

 

You can easily book in to classes by selecting which class you would like to attend from our live scheduler.

 

You are responsible for the classes you book in to or waitlist for. You can manage upcoming classes through your user account. You must notify SALT pilates + barre if you can not attend class by cancelling or late cancelling your class through your user account.

 

We have a 12-hour cancellation policy. If you cancel within 12 hours of the class start time you will not be penalized. If you do not cancel within the 12-hour window you will either lose your class credit or be charged a 10$ no show fee for unlimited memberships.

Some of our peak times may be in higher demand. If the class you are planning to book in to is full you may select the waitlist option. On the schedule you will see a W if it is full. You may join the waitlist. You must have a class credit or active membership in order to select the waitlist option. When a spot opens up, we will notify you by email and you will automatically be moved in to the class to attend. It will be your responsibility to monitor your email to know if you got moved from the waitlist to a spot in the class.

Late cancelling is a courtesy to other clients as it allows for your spot to open up to the first waitlisted client. If you no-show you still lose your class and the spot remains vacant when a fellow client could have gotten in to your spot. 

 

Other Terms

• Instructors may be subject to change without notice.

• We strongly recommend our clients to wear grip socks during all of our classes. This is for safety and sanitation. Please bring your own or they are available for purchase in-studio.

• For safety reasons minimum age is 16 years old. Clients under 18 must have parent/guardian consent in studio.

• Arrive on time. Doors to the studio open 15 minutes before the start of each class and will lock when the class begins to avoid any disruption. Please allow yourself enough time to check-in within this 15 minute window.

• Please avoid wearing strong perfumes and product odours. 

• Please remove all jewelry prior to class.